Free worldwide shipping this week · Launch batch is limited · 30 night money back guarantee

Returns and refunds

Thirty nights to fall in love.

Our promise

You have 30 nights from delivery to request a full refund.

How to start

Email support@nexislight.com with your order number and we take it from there.

Refund timing

Refunds are issued to the original payment method within 5 to 10 business days of approval.

No need to ship it back

You do not need to ship the product back. It is yours to keep or gift.

Damaged on arrival

Damaged or faulty items on arrival are replaced free of charge. A photo helps us move faster.

Cancellations

You can cancel any time before the order ships.